Effective Date: July 21, 2025
Thank you for choosing Eco Halal Food (ecohalalfood.com). We are committed to delivering high-quality halal products across Japan with care and reliability. Please review our shipping policy below.
1. Delivery Areas
We deliver throughout Japan, including special shipping options for Hokkaido and Okinawa.
2. Shipping Rates
📍 Mainland Japan (excluding Hokkaido & Okinawa)
- Flat Rate Shipping: ¥1,200
- Free Shipping: Orders over ¥8,500 qualify for free delivery.
📍 Hokkaido & Okinawa
- Flat Rate Shipping: ¥2,000
- Free Shipping: Orders over ¥8,500 qualify for free delivery.
3. Processing & Delivery Time
- Orders are processed within 1–2 business days.
- Delivery typically takes 2–4 business days, depending on your location.
- You will receive a confirmation and tracking details once your order is shipped.
4. Shipping Carriers
We use reliable courier partners to ensure fast and safe delivery of your halal products. Temperature-sensitive items are packed with care to maintain freshness.
5. Failed Deliveries
If delivery fails due to an incorrect address or customer unavailability:
- We will contact you to arrange redelivery.
- Re-delivery charges may apply if the issue is not resolved.
6. Questions or Support?
If you have any questions about shipping or delivery, please reach out to us: